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Puppy Care

Your New Puppy

Congratulations on the purchase of your new puppy from Place Road Pets, we would like to thank you for giving us the opportunity to help you with your newest family member.

Welcome Home

To make sure your Puppy feels safe and comfortable in its new home, we recommend you purchase the following items:

  • New bowls for water and wet food and dry food.
  • A soft, warm, comfortable bed. This should be situated in a warm, draught-free, quiet place.
  • Puppy Training Pads. There are a huge range of puppy pads available.Try a few different ones to see what suites you and your Puppy.
  • A variety of toys. Such as rope toy, a rubber Kong® and fluffy companion toy.
  • A collar and lead. It is good to get your puppy used to a collar from a very young age. They should also have a name tag with your phone number on it for easy identification, should they get lost. We are able to make custom name tags here at Place Rd Pets within minutes.

For the first few days, contain your puppy in a quiet area of the house with all the above items within reach. It’s important to remember not to punish your puppy for any accidents as you don’t want their first impression to be a fearful one. The Puppy must always have access to their bed, this is their ‘safe place’ and should be in a quiet area. Always supervise young children around your puppy as they may not realize how fragile a puppy is.

Familiar smells will cause your puppy to stress a little less. Provide a toy with the smell of its litter mates, or an old shirt of your own without buttons or zippers in your puppy’s bed. Do not comfort your puppy when it cries on the first night, they will usually fall asleep quickly. If they are very persistent, a radio on low or a clock near the bed may help as background sound can often make your puppy feel safer.

Toilet training is a must whether your puppy will be wholly indoors, outdoors or both. Your puppy must stay home DO NOT take your puppy for a walk until it has had its second vaccination. Puppies usually have there 2nd vaccination at 12weeks of age and can leave your place and go to public areas usually 2 weeks after there 2nd vaccination.


Place Road Pets has made you aware of the type of food your puppy has been fed whilst it is here so you should feed solely this for the first week, to avoid any stomach upsets. To change the food over to another brand at any time, slowly mix the new food in with the old food until the mix is made up of the new food only. Place Rd Pets uses and recommends Advance® Puppy Food & Black Hawk Puppy Food. Here are some of the many benefits of these Premium Puppy Foods:

  • Nutrifibre in the food makes for smaller firmer stools
  • Added colostrum healths to maintain a healthy gut and so less chance of diarrhoea in young pups.
  • The ingredients in these premium foods help strengthen the immune system and brain development.
  • The high levels of zinc and linoleic acid promote a shiny healthy soft coat full of lustre.
  • Puppies (depending on the breed) can be weaned onto adult food at around 12 months (small and medium) to 24 months (Large and Giant) of age.

Puppies should be fed little and often because they have such a small digestive tract and high nutritional demands. Puppies should be fed between 3-4 times daily until 6 months of age. Frequent feeding also prevents over-possessiveness of food. If you cannot feed your puppy during the day, have a family member or friend feed and check on the pup. At Place Road Pets our puppies are also fed a small portion of Tucker Time® once a day, simply for a little variety. Puppies over 6 weeks do NOT need milk supplements. Older dogs generally should only be fed once or twice daily.

Make sure your puppy has fresh water at all times, as your puppy will dehydrate without it.

A Family Puppy

Puppies will learn there name very quickly usually within a couple of days if you continue to use there name whenever you approach them or feed them. Praise and food is a good way to get them to come to there name.. You’re best to use two syllable names as they are easier for your puppy to respond to and remember.

When your puppy is acting in a good manner praise and reward them. NEVER use negative punishment as puppies don’t respond well to this and it can lead to a fearful puppy or behavioural issues. If there are children in the house, don’t share toys with the pup. This may lead to a dog that believes snatching toys is appropriate. Play fighting with a little pup may be fun, but bear in mind that it will not be as fun when they are fully grown and boisterous. Place Road Pets stock a wide variety of toys to entertain your new puppy.

Toilet Training

Puppies have very small bladders so they need to toilet frequently. You can use newspaper but it can permanently stain your floors and has no odor control. There are a wide range of toilet pads available which are highly absorbent, have odour control, do not stain and have attractants that will allow the puppy to have a designated area.

Initially, take your puppy out every hour, after every meal and when they wake from a sleep. Be sure to always reward your puppy when they “go” in an appropriate area. Accidents will happen but don’t punish your puppy as they are unaware that what they are doing is wrong. NEVER put the puppies face in the mess, this achieves nothing and can pass on dangerous illnesses.


Bathing a puppy is great fun, but you should only wash your puppy once a month using an appropriate puppy shampoo. Bathing too often can lead to dermatitis. A daily brush to keep their fur healthy and clean is a must along with being a really good bonding time.

Your puppy’s nails may occasionally need careful trimming using dog nail clippers. Dogs with floppy ears may need occasional ear cleaning. Epi-Otic® is an ear cleaner that is available at Place Road Pets. Please ask our friendly staff for instructions on ear cleaning if needed.

Health – ‘Prevention is the Best Cure’

Puppies can be sterilized from 5-6 months. There is an over-population of dogs in Australia and every puppy sterilized helps. Sterilizing a dog will also make it cheaper to register with your local council. Unsterilized females could become pregnant, and may result in unwanted puppies. Unsterilized males will wander, be over active and may be aggressive. Sterilized dogs also live longer and have less health issues (such as cancer).


Even after a puppy has its first vaccination, you should avoid all public places until 2 weeks after the second vaccination. After this time you can happily take your puppy on walks and into public areas.

Dogs should be vaccinated against the big ‘three’:

  • Canine Distemper
  • Canine Hepatitis
  • Parvo Virus

Vets will often advice to also vaccinate for:

  • Para influenza
  • Bordetella (Kennel Cough)

All puppies from Place Road Pets have been vaccinated against the “big three” and have been wormed and micro-chipped they will come with a puppy pack that has more information in it.

Flea, Intestinal Worm and Heartworm Prevention

Puppies and Dog can catch fleas and heartworm, with heartworm being fatal. Puppies are also vulnerable to ear mites, ticks and sarcoptic mange mites. All of these can be prevented by a monthly treatment of Advocate®, Frontline® (only does Fleas) or any of the Advantage® range.

Puppies also suffer greatly from intestinal worms. Some Intestinal worms in puppies can be treated with Advocate® as well, but for full control an all wormer is best. To control and kill all stages of roundworm, hookworm, whipworm and tapeworm, the following schedule should be followed.

  • 6 weeks old
  • 8 weeks old
  • 10 weeks old
  • 12 weeks old
  • 4 months old
  • 5 months old
  • 6 months old
  • Then every 3 months for life.

There are many canine all wormer brands such as Ranvets® and Arisopet All Wormer®

For Worming, Vaccination and Flea Treatment dates please refer to your Puppy Vaccination certificate provided during the sale

Puppies can fall sick quickly and can show no symptoms until the last minute. Frequently check your puppy for weepy eyes, runny nose, flu symptoms and always watch for sudden changes in behaviour. A usual docile puppy that acts excessively defensive may be sick. Always check your puppies body condition every day paying particular attention to the skin, eyes, ears and feet.